Frequently Asked Questions
How to contact Hands on Trade?
Call our office at 800-872-1282 or email us at info@handsontrade.com.
Where can I learn more about Hands on Trade insurance coverage?
Visit the liability insurance page for policy details or the glossary page for insurance terminology and definitions related to the professions we cover.
What happens after I sign up? How do I get my certificate of insurance?
You will receive an Email Confirmation with your Certificate of Insurance (COI) attached within minutes of signing up. The email will contain a link to the Member Login page where you can access your insurance documents. *If you cannot find the Email in your regular inbox, check your spam or junk folders.
Can I request a paper copy of my Certificate of Insurance?
Yes, to request a printed paper copy my mail, please call or email our office.
When does my insurance coverage take effect?
Once you have submitted your application, you will recieve an Email Confirmation within minutes. Your attached certificate will be dated and effective starting the following day.
Can I cancel my policy and get a refund?
All policy premiums are non-refundable. Per our refund policy, premiums are 100% minimum earned upon purchase. We are unable to offer partial or full refunds after sign up.
How do I view or change my personal information?
Go to the Member Login Page to access your personal account information. Login with your Email address and certificate number to review or change your personal information.
How do I renew my membership with Hands on Trade?
Login to your member account, once logged in, simply click the Renew button to start the quick renewal process. You can renew a current or expired policy.
How do I add an additional insured?
Login to your member account to add an Additional Insured to your account any time during your policy year.
How do I remove an additional insured?
Login to your member account. Make sure to remove any Additional Insured you do not want BEFORE you renew your policy, or they will rollover onto your new policy.
How do I change or adjust an additional insured?
To replace or adjust an existing Additional Insured, please call us directly at 800-872-1282.
Can I add my business as an additional insured?
No, You cannot add your business entity (LLC / Corporation) as an Additional Insured.